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Planned Preventative Maintenance for Commercial Kitchens

A planned preventative maintenance (PPM) contract puts your commercial kitchen equipment on a regular servicing schedule, so faults are found and fixed before they stop service. We run PPM contracts for kitchens across Hampshire, Surrey, Berkshire and west London.

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RW engineer fitting a replacement part to a commercial upright fridge

What is a planned preventative maintenance contract?

It is an agreed schedule of servicing for the equipment in your kitchen. Instead of waiting for something to break, our engineers inspect, clean, lubricate and calibrate each appliance at set intervals.

Commercial kitchen equipment works hard every day. Ovens, fryers, grills, refrigeration and dishwashers that are serviced regularly break down less often, run more efficiently and last longer.

We devise the schedule with you, setting out which equipment is covered, what each visit includes and how often we come.

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What does a PPM visit include?

Each visit follows the schedule we agree for your kitchen. Depending on the equipment, it includes:

  • Electrical safety checks.
  • A full function test.
  • Panels removed to check for leaks, damage or corrosion.
  • Temperatures checked, verified and calibrated.
  • Seals, doors and hinges checked, and greased if necessary.
  • Refrigeration condensers cleaned and refrigeration pressures checked.
  • Safety devices tested.
  • Equipment cleaned internally, including burners, venturis and pilots.
  • Gas equipment tested for soundness, working pressures, CO2 levels and flame pictures.
  • A CP42 gas safety certificate issued.

Visits can be quarterly, every six months or once a year, depending on what your kitchen needs. Busy sites often choose more frequent visits.

Equipment we maintain

  • Combination ovens
  • Ovens and ranges
  • Fryers
  • Grills
  • Refrigerators and freezers
  • Cold rooms
  • Ice machines
  • Dishwashers and glasswashers
  • Electrical catering equipment
  • Gas catering appliances

Who we work with

  • Schools and academies
  • Care homes
  • Hotels
  • Restaurants and pubs
  • Golf clubs
  • Contract caterers

Schools and larger sites often review their maintenance contracts around March. If yours is coming up for renewal, talk to us before it does, or see how we look after school kitchens.

Engineer working on the gas supply to a commercial kitchen appliance

Why choose us for your maintenance contract?

What you get with RW Commercial Catering Engineers looking after your kitchen:

  • Gas Safe registered, REFCOM certified for refrigeration and SafeContractor accredited.
  • Nearly 20 years' experience with all types and brands of commercial catering equipment.
  • Priority call outs, with discounted call out and labour charges, if something breaks down between visits.
  • A substantial van stock, so we can often fix a fault on the first visit.
  • Visits planned around your service, for example finishing before breakfast service starts.
  • Live job sheet updates by email.
  • The work area always left clean and tidy.

What our customers say

Rob and the team have provided excellent service across our group of Cafés and Licensed venues. RW Catering provide ongoing updates and prompt attendance to our requests with excellent technical ability and qualifications, live job sheet updates via email really help provide prompt feedback for the various works.

Honesty Group are pleased this helps meet our environmental goals by keeping our premises running efficiently and increasing the life span of our catering equipment. I have no hesitation in recommending RW Catering.

Kevin Witt, Honesty Group

Planned maintenance questions

What is planned preventative maintenance for a commercial kitchen?

It is a schedule of regular servicing for your catering equipment. Our engineers inspect, clean, lubricate and calibrate each appliance at agreed intervals, so faults are found and fixed before they stop your kitchen.

How often will you visit?

Once a year, every six months or quarterly, depending on what your kitchen needs. Busy sites often choose more frequent visits. We agree the frequency with you when we draw up your schedule.

What records will we get?

After every service you receive a full service report, with a condition report and electrical safety readings. Where they apply, you get gas safety certification, F-gas leak checks on refrigeration equipment and a quote for any remedial work needed. You also get live job sheet updates by email.

What happens if something breaks down between visits?

Call us on 01252 214067. As a contract customer you get priority, with discounted call out and labour charges. We carry a substantial van stock and aim to fix the fault on the first visit.

Do you maintain all makes of catering equipment?

Yes. We maintain, service and install all types and brands of commercial catering equipment.

Can visits fit around our service?

Yes. We can work around your kitchen’s access times, for example finishing before your breakfast service or avoiding your busy lunch sessions.

Do you carry out CP42 gas safety inspections?

Yes. A CP42 is the gas safety certificate for a commercial kitchen, and Gas Safe Register advises the checks are done every year. See our CP42 gas safety inspections.

Our other services

Areas we cover

We work across Hampshire, Surrey, Berkshire, Wiltshire and west London, from our base in Church Crookham, Fleet, with an engineer in the Swindon area for Wiltshire.

Get a quote for a maintenance contract

Tell us what equipment you have and where your kitchen is, and we will put together a maintenance schedule and quote.

Contact us

Whether it is a general enquiry or something specific, give us a call or send us a message and we will get straight back to you.

Call us today

01252 214067

service@rwcce.co.uk

Monday to Friday, 9am to 5pm

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